We just launched a new blog. It's called Userstand (<a href="https://www.heraldhq.com/userstand/" rel="nofollow">https://www.heraldhq.com/userstand/</a>), and we aim to chronicle how innovative companies understand their users.<p>Our first article is a conversation with Deel (YC W19) co-founder Alex Bouaziz] on How Deel's Customer Service Fuels its Growth. Let us know what you think!