Hello HN, my name is Julian and I hate "waiting for the next available agent". Last year I started my first business and found myself dealing with the CRA (that's Canada Revenue Agency for the non-Canadians amongst us) fairly often as we were learning some of the ropes in filing corporate taxes. Nearly every call was at least an hour on hold. I asked the CRA to implement a callback service. Needless to say they didn't, so I built youcallme (http://youcallme.io) to solve this problem for myself.<p>The way it works is you enter in the phone number you want to call on the web tool and you receive a phone call as soon as the next agent is available. If there is a pre-recorded menu system we do speech-to-text to display the options as text messages you can respond to over chat.<p>Behind the scenes our system is making the call on your behalf and waiting on hold until an agent comes available. We're able to detect when it's a human on the other line before calling you. We've tested this tool on hundreds of phone numbers and it seems to work quite well.<p>I feel like I have a new "hammer" in hand and it's been fun using it for other phone calls I (and my friends) have had to make recently (e.g. telehealth: 2+ hours on-hold during the COVID-19 outbreak; bell: 40+ min; and other customer support companies, etc).<p>I thought I should share my solution with others, so I am launching youcallme: a service to make it so you never have to wait on hold again. I'm very keen on hearing if this is a frustration for others and esp. business who this may cost money (anecdote: my wife's work hired an intern to call our city's courthouse since wait times could be up to an entire day for the filing departments).<p>If you feel this service would be useful to you or just have thoughts on how we can make this a more useful tool, please reach out! We're eager to get the community's input, in the comments below, registering on our page, or contacting us at contact@youcallme.io