I've been using SoftLayer for about ... I'm actually not sure. I think I started someplace that SoftLayer bought and then IBM bought SoftLayer. So I think I've been with them for about 15 years in some form. It's been so many years I can't even be sure how many. About 5 years ago I started using AWS and so for about 5 years I've been using both. I can not believe how much better AWS has been at the most basic things. I use nothing even remotely fancy, just some "servers" (call them VPS or EC2 or Bare Metal or whatever you want) to run some websites. Nothing is balanced or behind anything special or anything at all interesting.<p>SoftLayer has server times (I want to say 6? More than one less than 10) just lost a server on me. Just POOF gone. The number of emails I get from them is INSANE and I can't figure out how to limit them. There's constantly a problem at a datacenter. I don't know which ones to worry about. Sometimes things go read only for no reason. The list has gone on and on. My god, that new portal at IBM is HELL to use.<p>Thing is, I never even knew how bad it is there until I started using AWS. It's not a daily thing, or even a monthly thing, but it's for sure been once or twice a year some serious issue has caused trouble at SL. I have had maybe one problem with AWS in 5 years?<p>Tried complaining, but I'm way too small to matter. Like others have said "It's that bad". Sooner than later things will be all moved over.