This is not a critique, CloudFlare is clearly a solid, well engineered system given its scale, just look at their other post-mortems.<p>But it's just kind of interesting, you can have all the redundant systems and smart software and some dude could accidentally pull cables – oh humans!<p>Would love to see what other mitigations they came up with than the ones listed (apart from probably putting 20 BRIGHT RED labels next to the patch panels saying DO NOT DISCONNECT, EVER EVER EVER!).<p>Perhaps one mitigation could be a better way to literally identify who's there and call them up within seconds and ask what they just did?