We're thoroughly disappointed that this experience with Yammer and our exit process didn't work out. The reality is that, up until this point, we hadn't gotten too many requests to batch delete all the data within a company network. As you all know, like in any quickly-growing startup, we need to prioritize what we build. We've always focused on the most requested features. That being said, we really have learned from this experience. We're considering ways in which we can communicate user and message deletion better to our users.<p>Of course, we've considered this issue in the past. There's also a business reason we haven't focused on building one-click network delete: we want to protect our customer companies from irreversible damage that can be caused by deleting an entire network. Each free user can delete only their own content, since only they <i>own</i> their content. You can still deactivate another user, for whatever reason, but if that user has an active email account, they can reactivate. As a premium user, which gives you admin controls, you are able to delete entire user accounts with all underlying posts.<p>We can do a better job of communicating the process of deletion and deactivation and the role that account type plays in the process. However, currently, we aren't able to offer the one-step network delete. Please rest assured that we take data security very seriously, regardless of the type of account you have.<p>I'd love to hear anyone's thoughts on this.<p>- A Yammer Engineer.