If you think of Notion as your team wiki, it's an exceptionally good tool.<p>Probably the best "wiki" I've ever used. I've used Trac, MediaWiki, MoinMoin, Confluence, GitHub Wiki (+ Gollum), and finally Notion. Notion is easy-to-use for non-developers, but still mostly supports Markdown. It makes rich content easy, including tables, in-line images, code snippets. It supports GDoc-style real-time editing, fine- & coarse-grained permissioning, in-line comments, mentions, and versioning. It's a great wiki.<p>It's really, really easy to over-use a wiki for everything. It's also really easy for wikis to get under-utilized, out-of-date, etc.<p>But if you're a fully distributed team with 20+ people, you need somewhere to store your team policies/practices, your culture, your vision/roadmap, etc. Notion is a great fit for this.<p>If you try to use Notion as the "hub for all of your work", you'll certainly be disappointed, just as you would have been using any other "wiki" product for this. For example, though we use Notion as our team wiki, we still use:<p>- GitHub Issues for bug reports, because it's built perfectly for this, and links with code and pull requests seamlessly<p>- GitHub project boards for code-oriented project management, because it can kanban-ize GH issues to visualize capacity, issue stages, and project/milestone progress<p>- Trello for non-code project management, because if you're not a programmer, Trello is much simpler than GH Issues/Projects, and nails the experience of a kanban project board<p>- StackOverflow for Teams for FAQ-oriented team & product knowledge base<p>- GDocs for long docs, forms, slides, spreadsheets, and so on -- and especially when these need to be shared "officially" with external parties<p>- Slack for real-time chat and notifications, often linking to the above tools<p>I think part of the dissatisfaction expressed in this article is that Notion is being hyped (especially with the VC valuations) as "the future of all work", similar to Slack in a prior startup generation.<p>Slack is better IRC for busy teams who prefer a SaaS. Notion is better MediaWiki for busy teams who prefer a SaaS. Neither is an all-in-one work hub. Neither is "the future of work". They are just communication/collaboration tools in different categories.