Focus more on what your customers want than what your competitors are doing. It is possible to get into a race with your competitors to implement features that your customers don't care about.<p>In growing markets, you can both be acquiring customers, and have different niches. If customers are switching from your competitor to you or from you to your competitor, it can be more contentious. Other times, the same people may use both products for different needs. Also, you may have shared needs with your competitors, politically or other wise. Further, if both your customers are switching from an older solution, your real competitor is the old company.