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Show HN: Client-side customer service callback system

1 点作者 JVillella将近 5 年前
Couldn&#x27;t deal with waiting on hold anymore during coronavirus - seems like every customer service has &gt; 30 minute hold times.<p>So I made myself a sort of client-side phone callback system: https:&#x2F;&#x2F;youcallme.io.<p>It initiates a conference call with you and the customer service line letting you enter the DTMF tones. Then you hang up while it waits for a human to be detected. Have been playing with a few different human detection approaches from call screening to a bit of ML. Once detected calls you back to join the conference.<p>So far has saved me 45 minutes with Questrade and 2 hours with CRA (Canada&#x27;s IRS).

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