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Apple Fails When It Comes To “Basic Durable Product Design”?

21 点作者 cskau大约 14 年前

15 条评论

lordlarm大约 14 年前
I do not find this to be true as I have had multiple connectors with the design proposed as 'durable' in the article and they have simply began to to fray some other place.<p>As proven in the original reddit-thread[1] you can easily find proof of other designs - broken [2].<p>[1]: <a href="http://www.reddit.com/r/pics/comments/gd2lm/apple_has_yet_to_learn_the_very_basics_of_durable/" rel="nofollow">http://www.reddit.com/r/pics/comments/gd2lm/apple_has_yet_to...</a><p>[2]: <a href="http://i.imgur.com/KFIhV.jpg" rel="nofollow">http://i.imgur.com/KFIhV.jpg</a><p>EDIT: formatting
timerickson大约 14 年前
Id wager that while some of Apple's design can lead to fraying or other failure, they have done a lot in recent years to improve the quality of their products and cables.<p>1. The introduction of the UniBody design and manafacturing process has made their MacBook Pro laptops much stronger than previous versions and competing plastic laptops.<p>2. The introduction of the MagSafe charging cable design has been the lifesavor of accidental tugs and trips. As well the second iterative design of the cable (introduced with the MacBook Air) has even further reduced fraying.
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Typhon大约 14 年前
Apple products don't need durability, since they release a new version of a product by the time the current generation is no longer new. Why would you want your ipad or iphone to last more than one year, when the new iphone or ipad will make you look obsolete ? Why cling to those past inferior versions ? Just buy the newest ones !<p><a href="http://en.wikipedia.org/wiki/Planned_obsolescence" rel="nofollow">http://en.wikipedia.org/wiki/Planned_obsolescence</a>
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phreeza大约 14 年前
I think the Kindle connector cable gets the balance between prettiness and durability just right.<p><a href="http://www.harinair.com/wp-content/uploads/2009/03/111.jpg" rel="nofollow">http://www.harinair.com/wp-content/uploads/2009/03/111.jpg</a>
zdw大约 14 年前
If you don't take care of stuff, it won't take care of you. I do work with people who must torture their stuff - every cable is kinked or bent in some way, or fraying at the end. Some of this might be faulty cables - I've had a Dr. Bott ADC to DVI cable just fall apart after 3 insertions - but on the whole I tend to think it's how people treat their stuff.<p>On an Apple square supply for the lead to the computer rather than pulling it at an angle straight to the winding clips, you put a small loop in the wire right where it exits the block, then wrap it around. No stress on where it exits the block - I've had the same one in my bag for 4 years now. I've seen people who just yank that sucker in one direction as hard as they can then wrap it around, and yes, that will cause the wire to break there...<p>Also, it's worth buying an extra power supply as backup. Apple has kept compatibility with most things - the original 85W supply used from the first MacBook Pro will still work with the newest unit today.
defroost大约 14 年前
Coincidentally, I am furiously trying to read HN before my MacBook's battery runs out, as my "elegant" white connector is frayed, making it useless. As this is the second cord I'm buying, while the black industrial cords are ugly, I'll take function over form any day.
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atirip大约 14 年前
Most durable interconnects have, by design, poor usability - they are bulky, big (also by diameter), too stiff, etc.
JCB_K大约 14 年前
Those cables aren't great indeed, but the newest magsafe design is a great improvement. I wouldn't be surprised if they copy that to their other cables.<p>(not the fact that it's vertical of course, that wouldn't be very practical.)
maigret大约 14 年前
Not only the cable issue... The most un-durable design from Apple in my opinion is the unchangeable battery for iPod, iPhones and iPads.
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Cherad大约 14 年前
The customer service in any Apple store is excellent though, I haven't seen similar anywhere else. Not everyone has the luxury of one nearby but the store staff seem to have a lot of personal discretion in replacing things that are out of warranty.<p>Of course, the huge sales margins help to make this possible. Take advantage of this if you can. I've stood in their flagship store on Oxford Street and told a passing employee that my power supply had caught fire (slight exaggeration - minor scorching around the frayed part when it shorted) and been whisked away quickly and given a replacement.
tluyben2大约 14 年前
All cables from all manufacturers break fast for me; doesn't really matter how they were made. I have 100s of cables + headphones, all broken like this. Maybe i'm not very careful!
srgseg大约 14 年前
Anyone else have an iPod touch/iPhone that is unusable because the apple dock socket no longer works unless you push down on it while it's connected?<p>Great business model though, why pay $100 to get it fixed when I can put that money towards an iPad 2...<p>EDIT: Actually, it'd cost me $199 <a href="http://www.apple.com/support/ipod/service/prices/" rel="nofollow">http://www.apple.com/support/ipod/service/prices/</a>
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grammaton大约 14 年前
It seems like the author of the piece points to a frayed connector and says "see! Their products aren't durable!" Jumping to conclusions, in other words.<p>That said I <i>am</i> on my second Macbook, and I <i>do</i> notice they don't seem to take punishment quite as gracefully as other laptops...
mambodog大约 14 年前
I had this problem with the cable going into the Magsafe connector on my last Macbook, still functional but concerningly wires were visible. On the charger of my newer MBP (2009) the cable-plug join is notably bigger/thicker and hasn't given me any problems. I think they've learned and improved.
naner大约 14 年前
Related Zed rant:<p><a href="http://zedshaw.com/essays/apple_sux.html" rel="nofollow">http://zedshaw.com/essays/apple_sux.html</a>