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Ask HN: Where can I find 50 Concurrent User-testers?

1 点作者 artur_makly超过 4 年前
My studio: Design2Dev.com built a Mac&#x2F;PC desktop video conference app that will need daily stress-testing from real users.<p>Is there a service that can provide these users on-demand for 15minutes? at reasonable price too ;-) *Users should be in the US or Canada with decent cable or fiber connections. thanks

1 comment

PaulHoule超过 4 年前
Suppose you are paying these people $10 an hour, that has got to be at least $2.50 * 50 = $125 a pop.<p>That wouldn&#x27;t be so bad (less than a full-time tester) but it&#x27;s actually going to cost much more than that and be a lot of hassle.<p>You see, people with decent cable and fiber connections are more likely to be employed and less likely to drop what they are doing every day for $2.50. They are probably going to have to clear at least 30 min from their schedule so $5-$10 for a day&#x27;s participation is more fair. You have to cut 50 checks a month, probably hire an FTE to manage the program. If 10% of the people have trouble and need tech support you may need to handle 5 simultaneous support calls. Once people start getting bored maybe 30 people show up on any given day -- it&#x27;s not realistic to sanction people for not showing up other than withholding pay, even then one of them might take you to small claims court if they think you&#x27;ve ripped them off. You&#x27;ll need to recruit a larger panel than you think and have somebody always recruiting new members as others churn away.<p>If it is a service somebody else provides they have to do all that plus manage entropy that comes from you. They&#x27;d also like to make a profit. If it is $1000 a day you are talking a lot more than a full-time coder or tester cost.<p>A plan (B) is as follows: stress test the server with an automated system. That&#x27;s got to be a lot more affordable.<p>A plan (C): embed telemetry in the client and server and see it as a sales task to recruit a group of &quot;heavy consumers&quot;; maybe people who want to do church or karate lessons on line.
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