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Apple Agrees to Pay $113M to Settle 'Batterygate' Case over iPhone Slowdowns

306 点作者 BostonFern超过 4 年前

19 条评论

Karunamon超过 4 年前
Worth mentioning here is that this wasn&#x27;t just about the &quot;sneaky&quot; fix for battery degradation, it was about doing this <i>without notice</i>, and having internal tooling that would deny a replacement (even at full retail price) if the battery was above an arbitrary health threshold (but still low enough to cause throttling).<p>Before Apple changed their tune, if you read about this, and went into an Apple store for a replacement, they absolutely would not give you one, even if you paid full retail for it.<p>This left people in a no-win situation. The only way you could get a working device was to have a third party replacement done (and kill your warranty) or shell out for a new phone.
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mthoms超过 4 年前
Interesting side note:<p>Apple has completely wiped their battery-gate &quot;apology&quot;[0] letter from their website. It simply doesn&#x27;t exist any more. If you visit that URL, you&#x27;re immediately redirected (301) to a general battery information page which (surprise!) has no mention of the surrounding controversy.<p>Make of that what you will.<p>[0] It was only an apology in the <i>&quot;we&#x27;re sorry you got upset&quot;</i> sense but it was something. Here&#x27;s the URL: <a href="https:&#x2F;&#x2F;www.apple.com&#x2F;iphone-battery-and-performance&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.apple.com&#x2F;iphone-battery-and-performance&#x2F;</a> Here&#x27;s the content that used to be at that page: <a href="https:&#x2F;&#x2F;web.archive.org&#x2F;web&#x2F;20171229003922&#x2F;https:&#x2F;&#x2F;www.apple.com&#x2F;iphone-battery-and-performance&#x2F;" rel="nofollow">https:&#x2F;&#x2F;web.archive.org&#x2F;web&#x2F;20171229003922&#x2F;https:&#x2F;&#x2F;www.apple...</a><p>For those that need it, here&#x27;s some context: <a href="https:&#x2F;&#x2F;techcrunch.com&#x2F;2017&#x2F;12&#x2F;28&#x2F;apple-apologizes-for-not-being-clearer-about-slowing-down-iphones-with-older-batteries&#x2F;" rel="nofollow">https:&#x2F;&#x2F;techcrunch.com&#x2F;2017&#x2F;12&#x2F;28&#x2F;apple-apologizes-for-not-b...</a>
CapriciousCptl超过 4 年前
So, I&#x27;m somehow developing a pro-Apple bias these days. This whole batterygate to me is kind of based on conjecture-- that Apple slowed old phones with the intention to sell more new ones. If there&#x27;s any supporting evidence, or anything that&#x27;s come up in discovery that Apple acted in bad faith, I&#x27;d possibly change my (admittedly biased) mind.<p>But really, slowing the phones down to extend battery life is a reasonable tradeoff and there&#x27;s just not a preponderance of evidence suggesting Apple acted in its own interests and hurt existing users. The main problem is this &quot;feature&quot; wasn&#x27;t out in the open, but again, it just doesn&#x27;t seem that bad to me.
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markdown超过 4 年前
Yet they&#x27;re still ignoring Flexgate which affects devices made across a number of years. I paid an arm and a let for a Macbook Pro (that&#x27;s what they cost in my country), only to have it turned into a paperweight by a manufacturing defect that Apple acknowledges but won&#x27;t remedy except for devices made in 2016.<p><a href="https:&#x2F;&#x2F;www.tomsguide.com&#x2F;news&#x2F;apple-sued-over-macbook-pro-flexgate-what-you-need-to-know" rel="nofollow">https:&#x2F;&#x2F;www.tomsguide.com&#x2F;news&#x2F;apple-sued-over-macbook-pro-f...</a><p><a href="https:&#x2F;&#x2F;www.macrumors.com&#x2F;2020&#x2F;08&#x2F;20&#x2F;apple-faces-another-flexgate-lawsuit&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.macrumors.com&#x2F;2020&#x2F;08&#x2F;20&#x2F;apple-faces-another-fle...</a><p><a href="https:&#x2F;&#x2F;support.apple.com&#x2F;13-inch-macbook-pro-display-backlight-service" rel="nofollow">https:&#x2F;&#x2F;support.apple.com&#x2F;13-inch-macbook-pro-display-backli...</a><p>EDIT: Astounding to see I&#x27;m getting downvotes here. I mean, what kind of mindset must one have to see regular people getting screwed over by a multibillion dollar corporation like this, and then side with the corporation. It boggles the mind.
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iJohnDoe超过 4 年前
As usual, it doesn’t seem like the end consumer benefits from these settlements.<p>I would like to see one time where the end user receives a free iPhone if their model was included in the lawsuit.
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iabacu超过 4 年前
I think it&#x27;s clear Apple intentionally* degrades software quality on older iphone&#x2F;mac models in order to drive purchase of newer hardware.<p>I&#x27;ve been considering switching away from Apple hardware, not because of hardware quality, but because of software.<p>* By pushing software updates optimized to new hardware with obvious regressions on older models.
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thewileyone超过 4 年前
A $113M fine to Apple is like slapping someone in the face with one goose feather ... ridiculous.
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j3th9n超过 4 年前
The big winners are the attorneys who&#x27;s fees are now covered.
ajsharp超过 4 年前
Ok, how do I um...get that money??
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kahrl超过 4 年前
0.00565% of Apple&#x27;s $2T market cap.
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diebeforei485超过 4 年前
The good news is - partly as a result of this, anyone can get a genuine battery replacement by paying $79 to Apple or an AASP. If you have a phone that&#x27;s an iPhone 8 or later, you can definitely skip upgrading this year and get a battery replacement instead.
ptudan超过 4 年前
As of two years ago, apple had sold 2.2 BILLION iphones.<p>The cost of this scam per phone was $.05.
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rasz超过 4 年前
still less than what they made on &quot;oh yeah your phone is old and slow, but totally not broken!!1. Let me upgrade you for only $499.95&quot; bullshit up-sell
maffydub超过 4 年前
From the BBC coverage (<a href="https:&#x2F;&#x2F;www.bbc.co.uk&#x2F;news&#x2F;technology-54996601" rel="nofollow">https:&#x2F;&#x2F;www.bbc.co.uk&#x2F;news&#x2F;technology-54996601</a>):<p>&gt; The tech titan also agreed for the next three years to provide &quot;truthful information&quot; about iPhone power management across its website, software update notes and iPhone settings.<p>Great! They must be truthful for the next 3 years... and then?
xchip超过 4 年前
What is the fine amount per user? I bet is going to be $5
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ConcernedCoder超过 4 年前
Last update recently applied to my iphone 6 is doing it again... touchscreen lockups to the point of frustration ( can&#x27;t scroll, can&#x27;t type when messaging, etc... ), whereas 2 months ago it wasn&#x27;t a problem... seems to me every product cycle for apple soon causes degredation of older phone&#x27;s perceived GUI performance, and what a coincidence, just in time for Christmas!
atlgator超过 4 年前
Is this not still happening though? My iPhone 8+ is incredibly sluggish on the latest iOS.
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intricatedetail超过 4 年前
Did Apple still got profit?
mlindner超过 4 年前
What nonsense. A case of idiots in court rooms winning out over from not understanding physics. Apple never did anything wrong here.