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Grubhub sets default tip to $0

36 点作者 mike_h超过 4 年前

4 条评论

blaisio超过 4 年前
Prop 22 is a tremendous success for Uber and other companies. The courts and legislature in CA went out on a limb to force Uber and others to do the right thing, and prop 22 erased all their work.<p>If you don&#x27;t live in California, you may not know - they added a $1.50 fee to every order, in addition to all the existing service fees and delivery fees, which often add up to 20-30% of the order. (Also by the way, uber and grubhub already artificially raise the prices of items on the menu and keep the difference, and restaurants can&#x27;t do anything to stop it). They can blame it all on Prop 22 even though they spent millions to pass it.<p>Now obviously people are paying all these fees, so it appears that drivers are being paid a lot, so no need to tip. But most drivers don&#x27;t even qualify for the money! We are paying money on orders that probably won&#x27;t even go to our own driver.<p>Personally I&#x27;ve decided to stop using these food delivery apps. I can&#x27;t stop using Uber, but I can pick up my own food. It is depressing that so many delivery drivers didn&#x27;t understand what they were voting for and did nothing to stop this
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uberman超过 4 年前
Of course the default tip should be $0.<p>Before anyone suggests that a tip is required in these instances, I&#x27;ll preemptively remind you that Grubhub already takes <i>AT LEAST</i> 30% from the provider. A default tip by the consumer of 20% would suggest that their delivery service was worth <i>MORE</i> than the provider&#x27;s food.<p>Here is a restaurant showing GrubHub fees (not including tips) constituting more than 60% of of the take.<p><a href="https:&#x2F;&#x2F;www.eater.com&#x2F;2020&#x2F;5&#x2F;1&#x2F;21243966&#x2F;giuseppe-badalamenti-chicago-pizza-boss-shares-grubhub-earning-statement-on-facebook" rel="nofollow">https:&#x2F;&#x2F;www.eater.com&#x2F;2020&#x2F;5&#x2F;1&#x2F;21243966&#x2F;giuseppe-badalamenti...</a><p>If drivers need more wages they should get them from Grubhub&#x27;s already overly generous cut of the pie.<p>If someone appreciates a prompt delivery or other aspect of the provided service then by all means, provide a tip but that should be the carrot, not the status quo. If it is &quot;expected&quot; then Grubhub should just lump it onto their already outrageous fee structure.<p>Lack of proper pay for service workers in America that has resulted in our out of control tipping culture has always made me a little sick.
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gerash超过 4 年前
We need legislation here where businesses cannot have all these hidden fees anymore. Right now the food deliveries like DoorDash take a cut from the restaurants, add a delivery fee, a service fee, a small order fee, a city fee (if the city caps their maximum commission), a tax and then try to guilt the customers into tipping the drivers 20%.<p>This nonsense needs to stop. All prices should include all the fees so customers can comparison shop.<p>Worst of all at some grocery stores I&#x27;ve come across POS devices that ask for a tip. It&#x27;s annoying. These need to be outlawed.<p>I&#x27;m all for drivers and restaurant workers making more money but mandatory &quot;tip&quot; and various hidden fees is not the way to go.
benbristow超过 4 年前
As a Brit this is pretty standard. Some of our delivery apps (Like Just Eat, one of the biggest ones) don&#x27;t even have the ability to tip but it&#x27;s always opt-in if it is (Uber Eats have a tipping option). Personally hate it as I feel guilty for not tipping and Uber Eats guilt trips you into tipping using COVID as a catalyst. Of course I usually &#x27;give in&#x27; and tip.