Does everyone know what we're doing or not doing and why?<p>I've written a bit about these topics.<p><a href="https://news.ycombinator.com/item?id=25288605" rel="nofollow">https://news.ycombinator.com/item?id=25288605</a> (a reply to someone interviewing product managers).<p>Excerpts:<p>><i>Explaining the objectives at a high level in terms everyone understands, then going incrementally deeper to tie these objectives to specific actions of the relevant people.</i><p>><i>Tying revenue to scalability to spinning up Kubernetes nodes to an open issue to a line in a particular file that should be changed is a journey across abstraction levels.</i><p>This link contains links to other replies. An "index reply" here <a href="https://news.ycombinator.com/item?id=25244246" rel="nofollow">https://news.ycombinator.com/item?id=25244246</a> that contains links to other replies.<p>The ones that pop to mind expose what I call "fractal communication": communication that spans across several levels of abstraction that allows people to hook into at the level of abstraction that is relevant to them.<p>Excerpt from <a href="https://news.ycombinator.com/item?id=25398448" rel="nofollow">https://news.ycombinator.com/item?id=25398448</a>:<p>>*- Align everyone: through written communication accessible anytime by anyone. Communication should tie objectives to actions and penetrate several abstraction levels and be consumable by advisors, board members, non-technical people, technical people. Call it "fractal communication" that still makes sense from any abstration level you read it. This enables everyone on the team to chime in at the abstraction level they're comfortable with. You write an email that ties objectives on say, revenues, in a language that speaks to some, and then tie it back to specific activities, an issue in the issue tracker, and a line of code, so that everyone sees how things fit together and are intertwined. Everyone knows what to do and why they're doing what they're doing. They can come up with ideas or correct assumptions or mistakes.<p>Other relevant replies:<p>- <a href="https://news.ycombinator.com/item?id=21598632" rel="nofollow">https://news.ycombinator.com/item?id=21598632</a> (communication with the team, and subsequent reply: <a href="https://news.ycombinator.com/item?id=21614372" rel="nofollow">https://news.ycombinator.com/item?id=21614372</a>). The second link explains the types of emails I send ("synthesis emails", "shift emails" that are sent when we're taking a turn, and "announcement/status" emails).<p>- <a href="https://news.ycombinator.com/item?id=22827841" rel="nofollow">https://news.ycombinator.com/item?id=22827841</a> (product development)<p>The "index reply" contains other replies I believe are useful as well.