This is a good article, written in 2000. I think it was my introduction to the term "cargo cult" way back when.<p>> We call the imposter organizations sweatshops because they emphasize working hard rather than working smart<p>I wrote on a whiteboard at an office, early in my career, "Company motto: Work harder, not smarter" out of frustration following a meeting with a manager where that phrase was nearly stated verbatim. I had thrown in a ton of OT getting things working (I was young), including a nearly 36-hour run (7am Monday to 6pm Tuesday, with a few hours off for lunches, dinner on Monday, and a trip home to shower and change Tuesday morning). The OT was worth it, I fixed the thing that was blocking us and I set it up so that we wouldn't have that issue in the future. I identified various areas where procedural improvements would reduce our error rate in cases where we had repeatedly run into the same issue (or similar issues with a common root cause), and it was discarded by this manager with something like the above motto and "We don't do that here". This meant that I was going to get <i>lots</i> more OT (yay money!) but I just wanted to sleep at night again.