We are almost seeing something like this at Tulane, where a few Comp Sci guys in IT services really understand the deep magic and provide development space, remote backup, routing, firewall, spam filtering, another set of folks implement the projects that faculty buy (blackboard, Exchange email, etc) and students in various schools build mashups for their schools, departments, and projects. Unfortunately, the guys who understand the deep magic seem not just cynical but sometimes bitter. They work in grey offices with tiny windows on a quiet (empty?) hallway. How to rectify that?