Even if Apple didn't know they were defective, in the past that hasn't stopped them from trying to ignore (and cover up the voices of ) customers that bought defective products. (One example being the mid-2000s early failure of at least hundreds of iMac displays. Which wasn't addressed for two years.)<p>Some of those customers, hoping to be well-served by the products, can't easily afford to replace them. At times Apple has seemed to be at least unaware that such defects may result in a substantial, possibly permanent loss (money, time, opportunity) to the people that overly trusted their brand.<p>Class-action suits are the only remedy for this careless attitude - until the day comes when Apple dares to own up to its biggest failures.