The SBA is referring specifically to their own employees doing SBA work, not necessarily telework in general.<p>Interestingly, they attribute the additional productivity to the fact that their telework employees are simply working more hours:<p>> “It doesn’t matter to me where your eight-, 10-, 12-hour day is, but as long as we’re getting coverage from that perspective,” Rivera said.<p>> While some federal managers have expressed skepticism with telework productivity, Deputy CIO Luis Campudoni said employees are, if anything, putting in longer hours than they normally would working in the office.<p>> “From an eight-hour workday that you would normally experience in the office, now, without asking the workforce, certainly get 10-12 hours of work done on a daily basis. It’s because of that flexibility, people appreciate that,” Campudoni said.<p>I would also expect productivity to go up if everyone was working 25-50% more hours under the new system. I don't know if that's sustainable though. If these jobs are paid hourly and the extra hours aren't mandatory then the employees aren't necessarily getting a bad deal. However, if the extra hours are unpaid or the 12-hour days become mandatory, this could fall apart fast.