Does anyone here have any useful advice as to how to deal with (and get people to avoid) these types of things? I usually avoid tech support, but sometimes (parents, gf, close friends, etc.) it's unavoidable, and I've been seeing a lot of stuff like this lately.<p>Obviously the usual advice applies (let those damn system updates run, update AV, NoScript+Adblock+non-IE browser, when strange looking .exe files try to run don't let them, etc.), but I'm seeing this stuff come up on systems where people <i>are</i> doing these things right, and actually seem to know what they're doing. I don't use Windows a lot myself, so I don't know if these things are really tough to avoid, it's always possible that people <i>have</i> done some stupid things, I'm not sure...<p>It seems that more and more often, too, I'm ending up having to resort to digging through HijackThis logs and cleaning things up by hand, which is not something an average end-user can really be expected to do.<p>Am I missing some better advice to give people (better AV software, maybe? Some of the big ones are missing infections that I know are several weeks or months old, which I would think is enough time to get the signatures in there...), or is this really just something that the average PC user will be doomed to turn to their nerd friends and paid support people for help for the foreseeable future?