> "We're not blaming one employee," said Chief Availability Officer Darryn Dieken<p>> "For whatever reason that we don't understand, the employee decided to do a global deployment," Dieken went on. The usual staggered approach was therefore bypassed.<p>> And the engineer who sidestepped Salesforce's carefully crafted policies and took down the platform? "We have taken action with that particular employee," said Dieken.<p>Holy contradiction, Batman!