<p><pre><code> > their organization name was being used in lieu of
> a circle when they tried to share something.
</code></pre>
I think there are two types of Google Apps users: (1) the Large Organization and (2) the Guy Who Wants Gmail At His Domain.<p>(1) is okay if their users don't get the quickest rollout of new services, it's just a nice hosted email/calendar/docs solution. Users of (1) probably have personal GMail accounts they use for personal stuff, anyway.<p>(2) is confused whenever their me@mydomain.com email account doesn't act 100% like a regular GMail account.<p>Google has to cater to (1) because that's the whole point of Google Apps -- but that means that (2) gets slower rollouts of features that (1) might not appreciate. Perhaps if there were a different product, aimed toward the individual rather than the organization, this type of confusion could be avoided.