Show HN: Open-source conversational platform and unified messaging APIs

Hey HN!<p>After four years of development, we are happy to share Airy with you.<p>Airy is an Open Source Conversational Platform to store, structure and utilize conversational data in a secure and privacy-compliant way.<p>With Airy, you can integrate with Conversational AI like Rasa to train smarter models based on actual conversations.<p>You can host your own open source messaging API to enable your developers to build conversational experiences even for privacy-sensitive industries, such as banking, insurance or healthcare. Airy&#x27;s core platform is fully open source and runs in your own cloud or even on premise.<p>We built Airy on Apache Kafka for ultimate scalability, so you can ingest and stream all kinds of conversational data to:<p>unify your messaging channels include human agents via an Inbox UI gain insights from Conversational Analytics<p>Airy has connectors for conversational sources such as:<p>Facebook Messenger &amp; Instagram Google&#x27;s Business Messages WhatsApp Business API SMS (via Twilio) Airy Open Source Chat Plugin Custom sources<p>Check out a short intro video of Airy here: <a href="https:&#x2F;&#x2F;youtu.be&#x2F;zwDosYHitYg" rel="nofollow">https:&#x2F;&#x2F;youtu.be&#x2F;zwDosYHitYg</a><p>You can start trying it out by reading on our website: <a href="https:&#x2F;&#x2F;airy.co&#x2F;ph" rel="nofollow">https:&#x2F;&#x2F;airy.co&#x2F;ph</a><p>If you like what we are doing, please give us a star on Github: <a href="https:&#x2F;&#x2F;github.com&#x2F;airyhq&#x2F;airy" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;airyhq&#x2F;airy</a><p>And we are of course happy to answer your questions!

How do you compare with <a href="https:&#x2F;&#x2F;matrix.org&#x2F;" rel="nofollow">https:&#x2F;&#x2F;matrix.org&#x2F;</a>?

A bit of advice. When someone clicks on &quot;Pricing&quot; there should be information involving dollars (or another currency depending on where you&#x27;re located).

In my previous job I was the lead engineer of the MessengerPeople Unified Messaging API, so congrats, this looks awesome! :)<p>I wonder how you solved media files and attachments? I remember having major headaches around transporting, storing and retrieving media files for different messaging backends, especially WhatsApp and Telegram.<p>Also, any plans to support WhatsApp Business containers directly?

Hey, congrats on the launch! it seems really nice and helpful. I was thinking of creating something similar for the communication channels of my SAAS applications.<p>Is this product for small size businesses? Does it need a single cloud vm or it need several servers and services, a ton of configuration and an IT degree to manage it?

How does Airy compare to Jovo (<a href="https:&#x2F;&#x2F;github.com&#x2F;jovotech&#x2F;jovo-framework" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;jovotech&#x2F;jovo-framework</a>) other than supporting different channels (Jovo seems more focused on voice whilst airy on text?)?

Congrats on the launch. We have been using Chatwoot (<a href="https:&#x2F;&#x2F;chatwoot.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;chatwoot.com&#x2F;</a>) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy?

Not sure but if this product can deal with LINE, that would be awesome.

With every messaging and conversational product I fear that the pricing is volume based, the more conversations, the more you pay. How does Airy handle pricing?

Go compare with <a href="https:&#x2F;&#x2F;mixin.one&#x2F;messenger" rel="nofollow">https:&#x2F;&#x2F;mixin.one&#x2F;messenger</a>?

&gt; Airy Enterprise<p>&gt; * E2E Encryption &amp; Storage<p>This worries me, I believe it&#x27;s unethical and irresponsible to pay-wall privacy features.<p>We live in a world where companies and governments are actively spying and harming those under them.