This article suffers from the same shortcomings like many others on the subject (including the books quoted by the author) i.e. trying to reduce the Decision-Making process into a prescriptive bullet point list. This methodology doesn't work.<p>IMO, the "correct" way to study it is through Gary Klein's <i>Recognition Primed Decision Model (RPDM)</i> (<a href="https://en.wikipedia.org/wiki/Recognition_primed_decision" rel="nofollow">https://en.wikipedia.org/wiki/Recognition_primed_decision</a>) and the <i>Naturalistic Decision Making (NDM) Framework</i> (<a href="https://en.wikipedia.org/wiki/Naturalistic_decision-making" rel="nofollow">https://en.wikipedia.org/wiki/Naturalistic_decision-making</a>).<p>For a comprehensive overview of various approaches/models see <i>Thinking and Deciding by Jonathan Baron</i> and <i>The Psychology of Judgment and Decision Making by Scott Plous.</i>