My wife and I were living in Brussels, Belgium. She was General Counsel of Euroclear, the company that exclusively handles all back-end clearing and settlement of trades on the Amsterdam, Brussels, and Paris Bourses, as well as the London Stock Exchange, and the majority of all back-end clearing and settlement throughout Europe.<p>I was between employers at that stage, and for some reason I had turned on the TV and was looking for English language channels. I stumbled across CNN, and decided to stay there for a while. After a little bit, they started coverage of the first tower being hit, so I called my wife to see if she had heard, and wondered if they had any customers there. Turns out they had a lot of customers in the towers, so she had me put the handset up next to the TV, and she turned on the speakerphone in her office. Everyone in her office gathered around.<p>Not too long afterwards, another plane hit the second tower. I watched it go through.<p>I think that may have been when the operations team went into emergency mode, and they had a TV in that room. I think she spent the rest of the day down there, although I don’t think she spent much time looking at that screen. Her attention was required elsewhere.<p>Later, when Prince Charles was touring the US, and specifically NYC, he talked to some of the people in the British companies that had offices in the towers, and some of those people spoke about how critical the support was that they got from Euroclear, and that this support saved their company.<p>I like to think that she played some part in the success of Euroclear in weathering that storm, and that I may have played some part in helping her.