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Show HN: Mantis is an embeddable business phone in the browser

14 点作者 sethkim超过 3 年前

2 条评论

donkarma超过 3 年前
Dude I hate those things that pop up in the corner after like 20 minutes of being on the website, I'll just be on some random tab and I'll hear a random ding from some page 500 tabs away. I need to find a uBlock list for them
sethkim超过 3 年前
tl;dr: Mantis is a live-audio chat widget which can be embedded into any website with two lines of code. It&#x27;s primarily intended for sales and support, and can be used to quickly answer site visitor questions and learn more about user needs. This will hopefully generate more leads and conversions, and give your customers the painless, white-glove support experience they desire. Come give it a try - I&#x27;ll be around the rest of the day taking calls!<p>More details:<p>I&#x27;m Seth, the creator of Mantis. In the spring, I (re-)launched roundtable.audio here (<a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=26856883" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=26856883</a>), and decided shortly after to pivot to solve a more immediate business problem.<p>If you&#x27;re anything like me, you hate live chat solutions as they exist currently, especially when automated. When possible, I always prefer to pick up the phone to have my questions answered quickly by a real human before making a buying decision. It&#x27;s hard to believe that in 2021 the best we can do is put 10 digits on a website when we want to enable audio-based support.<p>As I was building this out, I realized it can also be a powerful tool outside of the typical sales and support contexts. Everyone knows it&#x27;s important to talk to your customers when launching a new product or startup. As a founder, it&#x27;s still possible to have these customer conversations yourself (doing things that don&#x27;t scale - the YC gospel). Mantis can offer a customer interview hotline directly to your site. I plan to use Mantis to iterate on Mantis, so perhaps it can be useful to your tech-oriented product too. This re-surfacing of an HN post last week captures some sentiment around this idea (<a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=28594313" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=28594313</a>).<p>The core product is ready to go, and I&#x27;ll be rolling it out slowly to start. If you&#x27;re interested in trying it, add yourself to the waitlist on the landing page or email now@mantis.chat with your intended use case. There&#x27;s so much cool stuff to build on top of this, and I&#x27;m excited to share more as I progress.<p>Come by and have a chat with me by clicking the black button in the bottom-right corner and clicking &quot;Join Audio Call&quot;. I&#x27;m excited to hear what you think!
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