Sinch to acquire Mailgun

I hope their customer support continues to be good.<p>I had a hit on HN with a side-project last year [0]. It delivers public domain books in chapters to your email. So I was needing to send over 1,000 emails a day from day one basically.<p>I initially used SendGrid for my project, but SendGrid&#x27;s free trial had a limit of 100 emails a day. Well, I just needed to upgrade, right? Wrong. Sendgrid had a rule where it was impossible to upgrade from the free trial until the trial period was over. So 90% of my emails were not being delivered because I wasn&#x27;t in a paid plan and I couldn&#x27;t upgrade to a paid plan.<p>The worst part is that it wasn&#x27;t very straightforward to understand I was in that catch 22. It took me about 4 or 5 days of sending their customer support messages and them taking too long to reply and not being very clear in their replies to understand the whole issue. And even proving that my traffic was legit (the HN post was enough evidence that I was not sending spam I think) was not enough for them to allow me to upgrade.<p>So I immediately changed to MailGun. They had similar worries about a new account with significant email traffic, but I sent an email to customer support right after signing up, they replied in an hour or so already allowing me to upgrade. Never had an issue with MailGun and I am very happy with their tech and service.<p>I am now creating a business on top of email delivery and staying with them. Hope this acquisition doesn&#x27;t change much in that front.<p>[0] <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24307752" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24307752</a>

I am a customer of both Sinch (actually mblox and mobile 365) and mailgun. Let&#x27;s see how things works in the day to day operations.<p>More financials details here [1]<p><i>Using yesterday’s closing Sinch share price of SEK 165.9, and USD&#x2F;SEK exchange rate of 8.8, this corresponds to an enterprise value of approximately USD 1.9 billion, or SEK 16.6 billion.</i><p><i>In the twelve months ending December 31, 2021, Pathwire is expected to record revenues of USD 132 million, Gross Profit of USD 104 million, and Adjusted EBITDA of USD 55 million. This corresponds to a gross margin of 79 percent and an adjusted EBITDA margin of 42 percent. The business employs around 290 people and is headquartered in San Antonio, Texas.</i><p>If my math is right, they are paying x34 EBITDA, x14 ARR, huge multipliers if you ask me.<p>Too much cash in the system I guess.<p>[1] <a href="https:&#x2F;&#x2F;investors.sinch.com&#x2F;news-releases&#x2F;news-release-details&#x2F;sinch-acquires-pathwire-leading-email-delivery-platform-and" rel="nofollow">https:&#x2F;&#x2F;investors.sinch.com&#x2F;news-releases&#x2F;news-release-detai...</a>

I recently switched over to MailerSend for all of our transactional e-mail. It&#x27;s drop-dead simple to setup a new domain, and you can manage multiple domains under one account. Their domain validation is rock solid and IP address pool is clean and not blacklisted. Logging and analytics could use some feature upgrades, but it&#x27;s not bad. Support has been excellent. I have no connection to MailerSend other than being a relatively new customer.<p><a href="https:&#x2F;&#x2F;www.mailersend.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.mailersend.com&#x2F;</a>

What is it that keeps Mailgun being passed from company to company like a hot potato?<p>Feel like I&#x27;ve had &quot;oh here we go, incredible journey that needs me to reconfigure everything&quot; a few times now<p>e: in fairness to Mailgun the most recent one I was thinking of (Pathwire) was a branding thing not a purchase

If you&#x27;re looking for no-fringe transactional email sender that are going down the bootstrapped indie route, I can recommend <a href="https:&#x2F;&#x2F;ohmysmtp.com" rel="nofollow">https:&#x2F;&#x2F;ohmysmtp.com</a><p>I have no connection to them except being a happy customer.

Mailjet has been acquired as well: <a href="https:&#x2F;&#x2F;www.mailjet.com&#x2F;blog&#x2F;news&#x2F;sinch-to-acquire-pathwire&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.mailjet.com&#x2F;blog&#x2F;news&#x2F;sinch-to-acquire-pathwire&#x2F;</a>

Ive been using mailgun since before they restricted the free tier to forward emails from my personal domain to my gmail (and respond to them with SMTP creds via gmail).<p>Thankfully my wildcard routes have been grandfathered when the change happened but I feel that my days are numbered on their service. Since I send&#x2F;receive &lt;100 emails&#x2F;month, $35 is far too much for my simple use case.<p>Can anyone recommend a pay as you go, or a cheaper mail routing service that I can use this way?

I just created an account on mailgun the other day for a project I&#x27;m working on. In case they go downhill, what are the best alternatives?

I remember talking to some folks from Sinch in 2014, i always laughed because I thought they were just Twilio copycats...well now they have acquired two companies I worked at. Impressive. I guess they&#x27;re the ones laughing now!

Seems like they are following the Twilio playbook.

I send everything from Mailgun to quarantine due to all of the spam and phishing. How do folks that run email services sleep at night?

Mailgun has the worst customer service I have ever come across, hope this might help them get back on track.