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Ask HN: I've got my first paying customer. Now what?

9 点作者 dsgrillo超过 3 年前
In 2019 I&#x27;ve started developing a project for my wife after consistently hearing her complain about the current software they had.<p>It&#x27;s nothing fancy, but it was made specifically to solve the main pain points she had.<p>Fast forward, she convinced herself that the product is way too good and we should try selling it to other business. So, she made a couple of videos demoing it and spent 20$ on ads in Instagram. We got a couple of interested people, but no one actually asked for using it.<p>Last week we got an email from a company that was interested in trying in. Then we created an account for them and shortly explained how to use it. They&#x27;ve got really impressed by and now want to use it.<p>For now, I&#x27;ve said that they can have a free trial for a month. But they already signaled that they&#x27;re interested in paying the price I&#x27;ve proposed.<p>So, what&#x27;s next? Should I go after bootstraping a company? What about taxes? GDPR? SLA? Should I go after a lawyer and accountant? My current recurring cost for maintaining the system is ~10$ and I&#x27;m expecting to start receiving ~$200 per customer.<p>This should be just a side gig, but I think it might actually grow.<p>In addition, I&#x27;m currently living in Italy, but this client (and probably others comming) lives in Brazil.

2 条评论

siquick超过 3 年前
Don&#x27;t overthink it. Don&#x27;t setup a company right now, you&#x27;re not one - yet. If you want to setup an entity quickly with minimum effort then a sole trader would probably be the quickest way to make things &#x27;legitimate&#x27;.<p>Yes make a contract, but there are dozens of sites to get a lawyer-generated contract from. Here&#x27;s an example for my country: <a href="https:&#x2F;&#x2F;lawpath.com.au&#x2F;" rel="nofollow">https:&#x2F;&#x2F;lawpath.com.au&#x2F;</a><p>When I got my first few customers my &quot;order form&quot; was just a survey form (I think it was Typeform) to get the companies details, with a Stripe payment embed in it.<p>There&#x27;s a lot of good info on here:<p><a href="https:&#x2F;&#x2F;www.indiehackers.com&#x2F;start" rel="nofollow">https:&#x2F;&#x2F;www.indiehackers.com&#x2F;start</a>
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lxg14超过 3 年前
try by outlining a proper contract with them, get some legal input and ask a lawyer to look it over. if the lawyer is worth their salt, they should be able to give better advice than I can.
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