There's some interesting gems in here:<p><i>One of the most interesting results was part of a study my students and I conducted dealing with status in email correspondence. Basically, we discovered that in any interaction, the person with the higher status uses I-words less (yes, less) than people who are low in status. The effects were quite robust and, naturally, I wanted to test this on myself. I always assumed that I was a warm, egalitarian kind of guy who treated people pretty much the same.<p>I was the same as everyone else. When undergraduates wrote me, their emails were littered with I, me, and my. My response, although quite friendly, was remarkably detached -- hardly an I-word graced the page. And then I analyzed my emails to the dean of my college. My emails looked like an I-word salad; his emails back to me were practically I-word free.</i>