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Ask HN: Too many costumers, no time

7 点作者 zeynalov超过 13 年前
I would like to ask you what would you do if you have too many costumers. Now my business have a great attention from target group. In our inbox there are 5000 emails asking for our premium service and ready to pay. But I have only three workers, and I can't answer all of my costumers. I need more workers, but I can't do it because I have no time to be a CEO of my company. I am a medicine student, everyday I must study, read. Would you think about a University drop-out?<p>P.S. sorry for my bad english, I am from Germany.

2 条评论

pedalpete超过 13 年前
Can you maybe re-write your 'Would you think about a University drop-out?' sentence?<p>If you are asking 'should' you drop-out? The answer is that it depends on what you want in life, and what your goals are.<p>If you've always wanted to run a company, and love the field that your company is currently involved in, then I'd say drop-out and go for it.<p>I assume you can always go back to school if you want to. You won't always have more customers than you can service. Consider yourself extremely lucky to be in the situation you are in.<p>I guess the question comes down to.<p>a) if you leave school, and work on the business,what are the positives and negatives.<p>As a positive, you'll learn a ton as a business owner, and be more rounded outside of the medical field. This could be VERY valuable in the long term even if you go back to medicine.<p>The negatives?? You may never go back to school (your choice though) or your degree may be delayed. You are taking a risk and hoping that financially you'll come out on top, but if customers are so keen on your product, that risk is probably small.<p>b) you stay in school. Will the business fail absolutely? do you care? Will you be wondering what would have happened had you taken a shot?<p>From an outsiders point of view and considering that you've posted this on HN, I think most people would suggest you go for the business.<p>Another way of looking at it might be to ask what you would do if the business didn't have so many customers right now? Would you still be operating the business because you enjoy it and it is't too much drain?<p>If the problem really is that their are too many customers to service, that is an absolutely amazing problem to have. Maybe try adjusting the parameters of the situation and see what you feel most comfortable with.<p>Example, can you take less classes to lower your school workload? Can you limit the number of customers you service, and raise your price. Can you create a wait list type situation for your service? Can you hire somebody to answer the emails for you?<p>If I misunderstood your question, I'm sorry.
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trevelyan超过 13 年前
Hire someone to answer the emails, create a waiting list and increase your prices.
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