It's already 2 weeks, a stranger on Facebook wrote in his info that he is the Project Manager of my company, and collects our costumers from our FB fanpage by messaging them, giving them a false bank account number. He got already 2 of our costumers' money. We reported him, but nothing happens. DOES ANYONE HAVE AN IDEA WHAT CAN WE DO?!
Use <a href="http://www.facebook.com/help" rel="nofollow">http://www.facebook.com/help</a> to report it. Report it as a Bug and as Feedback. Someone will eventually get back to you.
The problem is, on his profile info, the "Project Manager of our Company" is clickable and when you click it, it goes to our FB fanpage. It means, everyone can write any company name, and select it if there is a fanpage of this company. And noone controls it if it is true or not. There is even no accepting question for FanPage owners if he fake is or not.<p>When someone have a clickable info with logo it looks very professional and true.
Get your friends, family and customers to also report them. Someone impersonated my dad once and I got the account banned by getting lots of people to report it.