Apple has a decent trade-in offering through their partner, Brightstar--that is, IF you receive the amount initially quoted or AT ALL.<p>Any google search of "brightstar" and "scam" will bring up a seemingly unlimited number of results showing customers negative experiences with Brightstar. I've seen everything from Brightstar not responding once their device has been mailed in, receiving $0 instead of their initial quote, not receiving their device back, etc.<p>For me, the risk is way too high to go through with them. Does anyone have any positive and relatively pain-free experiences selling their laptops in a safe and reliable way?