That is the story of every comment board on the internet, that's why most online newspapers remove comments. Comments turn negative on both sides of the argument very quickly<p>People will feel much more compelled to comment a negative experiences, because if the experience is positive that is just what was expected by default from the "brochure"<p>Example: if I go travel a week to an 5* hotel and all goes well, I won't even think of it, but if something is not pleasant, I'll sure go online google map reviews, yelp, trip advisor, and tell others that product/service is a scam<p>Although I do ask myself every time I go to find a movie or TV series to watch, why most choices main theme is based on negative things like: Murder, drugs, crime, sex abuse, detectives, horror, shooting...
Maybe society has a stronger negative feedback loop