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Ask Apple to compensate for a screen protector used on a new but faulty iPhone?

2 点作者 hank_z大约 3 年前
It has become very common for iPhone users to apply a screen protector right after unboxing. However, it is not unusual to receive a faulty iPhone even if it is brand new nowadays. If customers apply a screen protector to the new iPhone that happens to be faulty, is Apple responsible to compensate customers for the screen protector?<p>My local (UK) apple store dismissed my request because the screen protector was not purchased from apple store. But I believe this is not justified because the phone is faulty and Apple should compensate for customer’s loss, i.e, the screen protector. Can any readers here tell me if I am right or not? Any help would be appreciated.

3 条评论

wikibob大约 3 年前
This is absurd. They are $9 for a pack of 3 on Amazon, buy a 3 pack and be done with it.
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daviddever23box大约 3 年前
Remove the screen protector from the old phone, done. If you can’t, then it would be considered a consumable.
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yuppie_scum大约 3 年前
You’re not right.
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