Atlassian products have been down for 4 days

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

&gt; Update - Restoration work to restore sites is underway and will continue into the weekend. We are taking a controlled and hands-on approach as we gather feedback from customers to ensure the integrity of these site restorations.<p>I’ve seen failing Kickstarter updates with more information than this.<p>Anyway the title isn’t wrong per se but it might be more informative to say a subset of tenants using Atlassian’s SaaS products are down.<p>If you use any of their products on prem … they are not down. And if you’re not one of the affected tenants then your Atlassian products are fine. At work we have Confluence hosted by Atlassian and it’s up.<p>According to The Register:<p>&gt; We were also told that the incident affects a relatively small number of Atlassian customers: about 400. That&#x27;s only 0.18 per cent of the company&#x27;s 226,000 customers, which isn&#x27;t much consolation to the several hundred who still can&#x27;t access their data.

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time.<p>And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great.<p>My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

Isn’t this the sort of thing that would normally have made it to the first page here a while ago?<p>Just asking, I’ve never used any of their products

If anyone is looking for alternatives, I’ve found Linear.app to be like a breath of fresh air compared to Jira.<p>All I was looking for after the slugfest of Jira was fast performance and keyboard shortcuts, and so far linear has been able to deliver.

GOOD. This company needs to fail, and the world needs to be spared its toxic shitware, aka the wet dream of mediocre micromanagers.

On <a href="https:&#x2F;&#x2F;www.atlassian.com&#x2F;trust&#x2F;security&#x2F;data-management" rel="nofollow">https:&#x2F;&#x2F;www.atlassian.com&#x2F;trust&#x2F;security&#x2F;data-management</a>, Atlassian claims they regularly test their ability to restore products in less than 6 hours.

I hate this company and their products so much. The only reason I ever use them is because every single middle manager is obsessed with Jira. Jira sucks and Atlassian is a terrible company.<p>Also, screw Atlassian for acquiring Trello.

This is more informative: <a href="https:&#x2F;&#x2F;confluence.status.atlassian.com" rel="nofollow">https:&#x2F;&#x2F;confluence.status.atlassian.com</a><p>Apparently some portions of their cloud instances have been down for days.<p>I&#x27;m going to really be sad when I can&#x27;t limp this server instance forward any more.

I can see being down for a couple of hours or possibly even a day. But 4 days is a bit much. Couldn&#x27;t they restore from a cold backup in less time than that?

I had pleasure of using HipChat some times ago. That was probably the worst Atlassian product I have ever used. You want to edit the message you just send, you have to type &#x27;s&#x2F;string&#x2F;replacement&#x27; within 60s.

Thank God. I hope it dies off. It is such a terrible bloated product. I spent more time waiting for it to load when I had to use it than getting actual work done.

Is JIRA really globally unavailable for 4 days? That&#x27;s simply incredible.

Ironic how their &quot;Statuspage&quot; product is having issues.

Happened while they team having fun with the event<p><a href="https:&#x2F;&#x2F;events.atlassian.com&#x2F;team22" rel="nofollow">https:&#x2F;&#x2F;events.atlassian.com&#x2F;team22</a>

Don&#x27;t most people self host an instance still?<p>I haven&#x27;t used it in a few years.

We just transitioned to Bitbucket, and I&#x27;ve been using confluence and jira all week (including today) with no issues. There may have been outages and latency, but it&#x27;s not been &quot;down&quot; for 4 days.

Does anyone know <i>why</i> their stuff has been down for four days?

Used Jira many years ago, always was unimpressed by it. A multibillion dollar company and most of their core products are down?

Shamelessly using this to promote my product: <a href="https:&#x2F;&#x2F;recalllab.com" rel="nofollow">https:&#x2F;&#x2F;recalllab.com</a><p>It&#x27;s build with the vision of what I&#x27;d want a project management tool to be. Simple to use, useful to help manage between teammates and ultimately reducing the time I need to spend on it.

The &quot;New GitHub Issues&quot; (beta) is very actively being worked on, with monthly feature updates and blog articles and everything. Highly recommend to try the beta.<p><a href="https:&#x2F;&#x2F;github.com&#x2F;features&#x2F;issues" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;features&#x2F;issues</a>

I guess they better increase the difficulty of their coding interviews to LC hard to fix this problem.

When you employ dark patterns, that&#x27;s what happen. I hope they fail miserably.

Fantastic news. Hope they&#x27;re using Jira for the fix ticket

&quot;Just let us host it for you,&quot; they said...

Anyone know if there&#x27;s a cloud export option? I&#x27;m not an org administrator, but if I were I&#x27;d want to keep an offsite backup of our data. I could throw together a script to do it (their APIs are easy to use and their Python module covers pretty much everything) but obvs would be great if you could just do a bulk export.

No love for Redmine ? <a href="https:&#x2F;&#x2F;redmine.org" rel="nofollow">https:&#x2F;&#x2F;redmine.org</a><p>* Ticket tracker<p>* Email workflows<p>* Project management<p>* Wiki<p>* Free open source

I don&#x27;t quite understand this. I&#x27;ve been using Jira and Confluence all day. What&#x27;s the problem?

Could it be related to this? <a href="https:&#x2F;&#x2F;mobile.twitter.com&#x2F;Gi7w0rm&#x2F;status&#x2F;1512789855197093891" rel="nofollow">https:&#x2F;&#x2F;mobile.twitter.com&#x2F;Gi7w0rm&#x2F;status&#x2F;151278985519709389...</a><p>Further down they mention Atlassian is affected. Unsure what to make of it

So when are we going to contact the CEO of Atlassian, as all of their products and services have gone down and taken an unexpected 4 day holiday into next week?<p>Would be a disaster if come Monday, we also have parts of GitHub&#x27;s service deciding to go down for an unexpected holiday as well.

We switched from Jira and started using Zoho Sprints. It is a great tool for agile teams and their pricing is much lesser compared to other alternatives. Their reports are really great and the product is growing really fast with new updates every week.

Hosted Jira was working fine for me yesterday.

4 days is kind of insane and unacceptable

I&#x27;ve never seen a downtime like this, and I&#x27;ve never seen a company like this.

see also <a href="https:&#x2F;&#x2F;status.atlassian.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;status.atlassian.com&#x2F;</a>

To be fair, developers everywhere are probably more productive with JIRA unavailable.

But, of course, we will never admit that Java is a fucking abomination and designed by brain dead degenerates.<p>And yes, I studied programming languages before coming to this particular conclusion.