Yesterday I was working on getting redis setup on a windows box. First time I have ever used it. There was a service config error on my part but before I figured it out I posted to twitter with a little passive aggressive spot asking "redis, why can't we just be friends?" Almost immediately after posting the tweet I figured out what was going on, and made the correction. Less than 12 min later I get a reply on twitter from some guy named @antirez asking if he could help.<p>I mentioned to him that I already figured out what was up but thanked him regardless. A few min later he replied that if I needed anything else to let him know.<p>I have asked for and received help on topics before on twitter, but never really had anyone contact me after I was just kinda being an ass.<p><a href="http://twitter.theinfo.org/124568006838845440" rel="nofollow">http://twitter.theinfo.org/124568006838845440</a><p>last night I looked up @antirez and found he is (one of?) the authors of redis. I can see confirmation here with his notes on this post. Now that I know it was a day before a release his offer makes me smile even more. Kudos to he (and his team?). The overt gesture stuck with me since and made me much more willing to help out other people. Congrats on release and just being an all around nice guy yesterday to some guy whom you had never met and who was being a bit snarky.