I am Kaushik, Co-Founder of Spike.sh<p>We build Spike.sh to be a very simple incident alerting alternative to Pagerduty. I had put shown this community what we had built 2 years ago as well (<a href="https://news.ycombinator.com/item?id=24503585" rel="nofollow">https://news.ycombinator.com/item?id=24503585</a>)<p>It didn't get a lot of attention. eh!<p>I started Spike.sh (<a href="https://spike.sh" rel="nofollow">https://spike.sh</a>) because I always thought the potential of incident management is a lot lot more. There are numerous things once can do but yet nothing has been done by any of the others, even OpsGenie (which is quite neat in itself)<p>Spike.sh is my attempt to improve the current systems of how incidents are handled.<p>Problems we are looking to solve<p>- alert noise<p>- a better way to classify incidents (symptom - cause - effect categorization of incidents)<p>- responder care (responders should be able to go into cooldown after resolving a critical incident)<p>- transparency for everyone and not just managers<p>- a more welcoming user experience<p>Since the last time I showed HN about Spike.sh, a lot has changed. Let the features stay aside, we actually got 100s of customers using Spike.sh. I hadn't ever imagined that could happen when I started. Super happy about it :)