IRS destroyed 30M taxpayer documents, as they faced a backlog

The title has been editorialized to imply that the IRS destroyed documents because they couldn&#x27;t be bothered to process them.<p>That&#x27;s not true.<p>The actual article title is: IRS destroys 30 million tax documents, insists ‘no negative taxpayer consequences’<p>&gt; &quot;The IRS uses these documents to conduct post-processing compliance matches to identify taxpayers who do not accurately report their income.&quot;<p>So they destroyed documents that were already processed. Further, the article is unclear on whether these documents were set fire to or automatically deleted by computer systems.<p>Great? No. What I expected from the submitted title? No.

I am still waiting on my refund from 2020. The IRS had a question, I uploaded a missing document to their portal - they said they never got it. Then I called and was told they would release the refund as they actually had the document, but their software couldn’t process it - still nothing. I sent them the same ‘missing’ document to them again via certified mail months ago - still waiting.