It's always a shame when ideologically motivated policy doesn't line up with reality. Bathrooms are closed to non-customers because the burden of dealing with the occasional mentally ill drug addict isn't worth the risk or expense. This was just as true a few years ago when the policy was changed as it is now, when it has been quietly changed back.<p>We can't have nice things because not enough of us are nice people. In places like Japan, where people are fundamentally more well-behaved, they <i>can</i> have nice things. I dare someone to ask why Japan doesn't have a problem with violent, drug-addicted, vagrants.