I tried signing up to SendGrid to use it for my product. I tried signing up with a VPN and it flagged my signup to suspicious. I tried again without a VPN and got into a limbo of waiting to get the account accepted. All with legit business details. Didn't get one email about it after months. I have been trying to contact their support or sales but they won't even allow contacting sales when expected email volume is < 100k.<p>"Only senders with a monthly email volume over 100,000 emails will be contacted by a sales representative. All other inquiries will be provided with answers to frequently asked questions, including information about our plans and pricing."
Contrary anecdotal evidence: I have moved four small companies to SendGrid without any problem. I have also received prompt support from them on accounts sending well under 100k/mo.<p>Hanlon’s Razor seems to apply here.
I understand it's a sensitive business for bad actors. My goal is to start a conversation on how I could reach them or what alternatives there exists.