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From idea to paying customer

307 点作者 cheeseblubber将近 3 年前

23 条评论

codingdave将近 3 年前
From idea to talking to people to spending a few weeks laying out the right solution to finding one pilot customer willing to pay and <i>than</i> into a month of coding to produce what that one paying customer wanted.<p>This is actually the right approach. This is a good story of how to test out a product idea. Just a terrible headline to describe it.
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t_mann将近 3 年前
&gt; Before I wrote a single line of code I had spent a week talking to potential customers and even before that I had spent a week doing customer research and identifying potential ideas that I wanted to work on.<p>This sounds like a great approach to any startup &#x2F; for-profit project that easily goes overlooked. However, I guess most people will still get stuck at this point:<p>&gt; I had built a relationship with other open source projects so I knew where my early customers was going to be.<p>Background: I have an idea that I think might be interesting for large corporations with lots of retail customers, specifically mobile service providers, ISPs,... However, I don&#x27;t know anyone at T-Mobile or similar, so I&#x27;ve been carrying the idea around for a long time. It&#x27;d probably be more of a consulting-style gig than a startup initially, since it&#x27;d need to be heavily tailored for each of those giant idiosyncratic businesses. Any thoughts or suggestions much appreciated.<p>Anyway, thanks for sharing, OP!
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eloisius将近 3 年前
This is interesting to see, and reminds me that I really have no idea how to sell myself. I spent 7 years on this exact thing--a project to archive a community Slack server to a crawlable website, even with full-text search that (IMO) worked better than Slack search. I made the code available for other communities to use, and never once considered that this was a sellable product. I shut it down this year after a flurry of folks started asking to be opted out of the archive.<p>In case you want to run your own: <a href="https:&#x2F;&#x2F;github.com&#x2F;zacstewart&#x2F;tech404logs" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;zacstewart&#x2F;tech404logs</a>
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d3nj4l将近 3 年前
&gt; I had to do a manual sync locally because I was using Nextjs and hosting on Vercel which didn’t support long running jobs.<p>&gt; Finally if they were ready to pay I would send them a Stripe checkout page for payment and I would then update a field in the database manually of whether the user was a paid user.<p>&gt; I could have spent 4-5 weeks coding and polishing up the onboarding process and getting payments ready<p>Just use Rails...
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nl将近 3 年前
&gt; - The API would then redirect them to a blank white page with the words “Syncing in progress”<p>&gt; - I would frantically run a script in the background that actually trigger the sync locally ( I had to do a manual sync locally because I was using nextjs and hosting on vercel which didn’t support background jobs)<p>&gt; - I would then make small talk to distract them on how long it would take<p>&gt; - Once it was finished I sent them the link of the page that was finished along with DNS instructions to set up subdomain forwarding<p>Love this so much.<p>The irony is that SO much enterprise software is basically this, and there having the person on the line is sold as a benefit!
mellosouls将近 3 年前
Earlier discussions of the project fwiw:<p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31168882" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31168882</a><p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31494908" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31494908</a>
soulchild37将近 3 年前
Isn’t this a violation of Slack and Discord TOS? I think this guy did well, but as this tool grew more popular, Slack and Discord might pursue legal actions
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anonymous344将近 3 年前
Nice writeup, but I don&#x27;t understand why would any company would want their chats or other stuff to be moved outside of their envinronment to third party who has absolutely no credentials of security. Even the bigger operators has made stupid mistakes and got hacked
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igorkraw将近 3 年前
I&#x27;d be curious about stories on how to approach potential customers without existing relationships. Do you just cold email them?
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orangepurple将近 3 年前
Cool!<p>But: One paying customer leaves and you&#x27;re back at ZERO&#x2F;month<p>I&#x27;d celebrate cautiously.<p>The whole initiative is one cease and desist letter away from collapse.<p>We&#x27;re here for a good time not a long time. Have fun and good luck!
adv0r将近 3 年前
wait, &quot;Backed by ycombinator&quot;, while in the blog post I tried cmd+f &quot;YC&quot; and &quot;ycombinator&quot; without luck<p>How is something backed by YC if it took a month to build?
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12907835202将近 3 年前
The landing page doesn&#x27;t seem to mention the cost at all? The burger menu also doesn&#x27;t appear to work on mobile (Android Pixel 6) so maybe it&#x27;s hidden in there.
Double_a_92将近 3 年前
That kinda sounds horrifying... I wouldn&#x27;t want my casual chat within some semi-private community to be google searchable.
jmathai将近 3 年前
OT: visiting the website rendered my browser navigation control (Safari, iOS) completely hidden. I lost the ability to go back or close just its tab.<p>Is that intentional?<p>Edit: reproducible and happens when I scroll the content. Maybe related to the sticky header. Killing Safari and reopening got my browser controls back.
YeBanKo将近 3 年前
I find it very impressive. Some things that stood out to me is fully manual onboarding and even manually updating the database. It makes tons of sense, but as an engineer we tend to want to automate all the things, and, I guess, loose momentum.
newbie578将近 3 年前
How to even decide on what idea to focus on? Just keep a list of ideas stored in the Notes app and decide on a whim or? Would love to hear other&#x27;s processes.
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simonhamp将近 3 年前
&gt; 4-5 weeks coding and polishing up the onboarding process and getting payments ready<p>I don&#x27;t know when Linen was first created, but these days you can get most of this done much more rapidly.<p>Check out Laravel Spark[1], for example, where all of that billing stuff is neatly abstracted away so you can focus on your product<p>[1]: <a href="https:&#x2F;&#x2F;spark.laravel.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;spark.laravel.com&#x2F;</a>
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kirso将近 3 年前
I always love this kind of posts.<p>Because they outline a great approach that actually works and is solid.<p>Yet, we always have HN comments why the idea would never work :)
throw03172019将近 3 年前
CSS reset clobbered the horizontal margin. Text is edge to edge on mobile. Very hard to read.
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TruthWillHurt将近 3 年前
Amazing that you skipped login&#x2F;signup and self-service bootstrapping!<p>Such a great decision. even OAuth&#x2F;SSO solutions can complicate things, and why spend time on automation before you have the load to justify it?<p>Well done.
conqrr将近 3 年前
Would this still work for some lo side projects? With only a few hours a day, the research is possible, but shipping fast is definitely not.
XCSme将近 3 年前
Why is there no Pricing section?
ttoinou将近 3 年前
Pieter Levels made this already for NomadList <a href="https:&#x2F;&#x2F;nomadlist.com" rel="nofollow">https:&#x2F;&#x2F;nomadlist.com</a> syncing its Discord and Slack