Im currently a webflow customer and have had to transition to their new workspace concept.<p>Overall I understand the concept.<p>What baffles me is how they are executing the transition.<p>In the middle of it all, with very poor communication, they are conducting A/B tests on the pricing page at checkout BUT explain that they charge would still be the same as the public pricing.<p>I dont understand how this is a good A/B test if youre just going to charge the same amount?<p>From Webflow (quoting the link):
Sefket here from the Webflow Support Team. I hope you’re having a great week so far! :blush:<p>Thank you so much for your message about different pricing being presented on your project’s Billing tab and Check-out modal compared to what is shown on Webflow’s pricing page.<p>We are aware of these pricing differences as we are currently conducting an A/B test on the check-out page, meaning that some customers may see alternate prices during check-out compared to what is shown on Webflow’s pricing page.<p>We sometimes conduct these sorts of tests to help us make informed decisions on how to best serve our community as we plan for the future.<p>I can assure you that these alternate prices are merely part of the test, and your credit card will be charged according to our current pricing as listed on Webflow’s pricing page :arrow_upper_right: 3.<p>When check-out is completed, a success screen with the actual amount paid will be shown, and you can also navigate to the Billing tab in your project’s settings to further confirm that you have paid the current price.
For any and all pricing changes, Webflow will always communicate directly to our customers.<p>We apologize for any confusion caused, and I hope you find this information reassuring.<p>Please let me know if you have any further questions, and I will be happy to continue the conversation.