I’ve recently watched Brazil, and the film has one of the most chilling dystopian views I’ve ever seen because it’s easy to see yourself as part of the machine doing your best just trying to get by.<p>Similarly, I can see how the people working in this software slipped into this- they identified a need in the market with WFH, tried prototypes that were well received on the market, and keep iterating. Many of them legitimately are interested in time tracking and optimization, but of course the market for personal tools like that is very small and lots of employers want to pay you for this because they want more productive employees. Meanwhile the people buying them don’t really know what they are buying, they want to believe they have found a solution to the problem they are terrified of, employees pretending to work and milking them. And the employees exposed to it aren’t in a position of power to change it. And next thing you know we have a dystopian monster with enough funding to be responsible for people’s jobs itself, where no one individual has incentives to buck the curve or much ability to fight back.<p>What’s the solution then? Doctorow mentions unions, and I’d agree that could work. I think there must be another faction to join that doesn’t ruin you, something to compete with the monolith in case the monolith gets sick in this way. Being able to quit and find somewhere else only works if that somewhere else is mostly differentiated by the fact that it doesn’t do these programs you disagree with- many people will put up with this and worse if there is a large pay differential between it and the next option, or if they would have to move and uproot themselves. And if a government gets sick in this way it might not let you quit the country. You have to be able to form collective groups that can bargain with the behemoth, like a union, or political party, or other action that relies on people for it’s power and not capital. That’s one reason why money in politics is so worrying to me, because the way I see it, it messes with this crucial release valve of political action.