It's a little difficult with this article, to clearly understand the chain of responsibility. Does meta employ the vendor that employs the service staff? If so, who really decided to make staff cuts? And how does the union intersect with this?<p>Unrelated, there are approximately 200 service people cut, making approximately $20/hr. That's roughly $8M a year. Certainly that's a lot of money, but I wonder why meta would choose to cut this cost and not some other. For example, why not lay off 20 engineers? Or is this related to fewer people being in the offices now, so there's literally less work?<p>It seems like a compassionate capitalism approach, wherein there's a bit more preference for preserving the jobs for the lower economic class would be worth considering here.