TE
科技回声
首页24小时热榜最新最佳问答展示工作
GitHubTwitter
首页

科技回声

基于 Next.js 构建的科技新闻平台,提供全球科技新闻和讨论内容。

GitHubTwitter

首页

首页最新最佳问答展示工作

资源链接

HackerNews API原版 HackerNewsNext.js

© 2025 科技回声. 版权所有。

How to Handle Customer Escalations as a Software Engineer

3 点作者 idop超过 2 年前

1 comment

larrykluger超过 2 年前
Excellent. Remember, customers don't care about your app, per se. They don't want to become an expert user of your app. Customers care about getting their own work done and they hope that your app will assist them to do so. They want the hole, not the drill.