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The Tendency Towards Solving Wicked Problems Reductively (2019) [pdf]

38 点作者 CiceroCiceronis超过 2 年前

6 条评论

n4r9超过 2 年前
If like me you&#x27;re wondering how a problem can be &quot;wicked&quot; and scoured the summary with a growing sense of futility: it turns out to be a term in social planning that means a problem that&#x27;s difficult or impossible because of incomplete, contradictory, and changing requirements.<p><a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Wicked_problem" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Wicked_problem</a>
bob1029超过 2 年前
I&#x27;ve seen something like this in B2B consulting. The decision makers (our customers) have a difficult time parsing all the complex variables and wind up making really bad assumptions that turn into a vicious cycle of broken expectations and even more complexity. I think the basic human flaw here is impatience.<p>The opposite experience was had in semiconductor manufacturing. Not a soul in those engineering offices would hazard the remotest assumption about a problem until many hours of confirmation occurred first. No one wanted to be the reason something got even more complicated.
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contingencies超过 2 年前
Interesting intellectually, but sort of self-defeating as a field of inquiry. The delineation between wicked and non-wicked problems is itself effectively arbitrary and artificial. It is odd and somehow amusing to see the &#x27;academic&#x27; (analysis-paralysis) lens focusing on perception failures in the (bias toward action&#x2F;fail fast&#x2F;fail forward) field of &#x27;entrepreneurial&#x27; activity.<p>Compare to received startup wisdom: reduction is fine, often 80:20 is good enough, and failures are expected. You miss all the shots you don&#x27;t take. Sometimes moving in the right general direction with wrong perception is the best path to progress. Learning is a goal.<p>The percentage of failed ventures which can be directly attributed to reduction-related problems of founder perception is probably very small.
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bena超过 2 年前
It&#x27;s quite possible these people charging into these wicked problems don&#x27;t understand they are charging into a wicked problem.<p>Nearly every problem involving people or the environment is going to become a wicked problem. The problem space is just so big and you can&#x27;t really test at the scale you&#x27;ll have to implement on.<p>And it&#x27;s hard to know what works and what doesn&#x27;t. Because sometimes things can get better due to something else and your solution just happened to be implemented while that was happening. And it&#x27;s not like you can isolate either.<p>Essentially, you&#x27;re always testing in production.
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peteradio超过 2 年前
Test case based problem solving. Write some hilariously simple test case scenarios, solve those, ship it! I have yet to find a workplace that doesn&#x27;t suffer from this bias towards simplicity in inherently complex problems. How do you explain to non-technical folks &quot;its not that simple&quot; without looking like a sandbagging son-of-a?
RcouF1uZ4gsC超过 2 年前
Is there a social problem that is not wicked?
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