I was a happy gitlab user for a long time. As ops manager I led the migration from GitHub to gitlab 3 years ago. At the time it seemed like a great decision. Now, as tech director I am looking to switch us back. It is very clear in my interactions with gitlab they do not care about small companies. Their pricing structure is bonkers and has completely catered out the middle. IMHO the jumping the shark moment was the IPO.<p>I want gitlab to succeed. I’ve spent several sessions with various teams there sharing my feedback and it goes nowhere. I am not arrogant enough that I expect it to be implemented; there are no follow ups even for clarity or to say “thanks but no thanks”.<p>How is their code search so broken at this point? What features are they cranking out that are more important than making the site usable? Right now it looks like they are solely focused on implementing pricing increases, storage limits and user restrictions. I have had a representative say to me why don’t you upgrade to premium- as if a $99/seat/user/month is palatable to any company or a realistic solution.<p>I get that companies need to make money, but their approach is tone deaf. They had an issue where pricing was discussed and it ended up changing nothing [0].<p>I agree with the sentiment in this thread. It seems there are two common themes. 1- the inconsistencies in the UI are frustrating many people. 2- The pricing that probably made them an attractive alternative is no longer there.<p>I look forward to the incoming PR damage control in this thread per company policy [1], that again will lead to no changes.<p>[0] <a href="https://gitlab.com/gitlab-org/gitlab/-/issues/213185" rel="nofollow">https://gitlab.com/gitlab-org/gitlab/-/issues/213185</a><p>[1] <a href="https://about.gitlab.com/handbook/marketing/community-relations/developer-evangelism/hacker-news/" rel="nofollow">https://about.gitlab.com/handbook/marketing/community-relati...</a>