I was unfortunate enough to own one of the first Android devices, the HTC Magic (aka MyTouch3G). This was prior to, and also one of the first victims of, Android fragmentation. The process of discovering who was responsible for updates was the least open and opaque process I could have imagined. I had to resort to seeking out the information from other users on the Vodafone forum to discover that basically, no one actually cared. I had already bought the device so HTC had their money and didn't care, I was signed up to a 2 year contract so Vodafone had their money and didn't care, and Google got to license the phone as a Google Experience one, selling their app suite as well as me using their services. Google maybe cared a little, but they do not provide support or after care really unless talking to a perl script counts as support.<p>The underlying OS might be revolutionary in some ways, but the update process (at least the one sanctioned by Google) is so far away from revolutionary I find it hard to fathom the Android Reality Distortion Field I sometimes hear about this. It sucks. It gives the user next to no after care, it is all about the upfront purchase to the handset maker, the vampire like carrier fees, and the services provided by Google including all the advertising on the devices. I think people are evangelising this beyond what is rational.