PagerDuty to Lay Off 7% of Staff; Revenue Officer to Exit

&gt; Despite executing well over the last eight quarters, sustaining high growth and dramatically improving operating margins, there is more to do to secure PagerDuty’s future.<p>This pattern of laying people off for short term gains is for the birds. It affects the entire industry when patterns like this become normalized. If you wonder why engineers don&#x27;t stay around more than three years or have perceivably less loyalty, remember these events.

&gt; Despite executing well over the last eight quarters, sustaining high growth and dramatically improving operating margins, there is more to do to secure PagerDuty’s future.<p>Thank you for all your hard work and execution - please be sure to pick up your pink slip on the way out the door.

I think I respect that at least one of the executives whose responsibility it was to NOT let this happen is being exited out. Google and others have babbled on about executives taking full responsibility for the layoffs, but I don&#x27;t see any of the key SVPs or VPs taking hits on failing in their leadership.<p>Also I understand they say to pursue other opportunities, but I think the reason for the CRO departure feels transparent enough here.

I know it&#x27;s in fashion to have a cutesy name for your employees these days, but &quot;Dutonian&quot; is really stretching it haha.

The PagerDuty CEO quotes MLK in the layoff notice:<p>&gt; None of this would be possible without you, our leadership, and our board — thank you for your grit and resilience, your commitment to our customers and your support of our values and people. I am reminded in moments like this, of something Martin Luther King said, that “the ultimate measure of a [leader] is not where [they] stand in the moments of comfort and convenience, but where [they] stand in times of challenge and controversy.” PagerDuty is a leader that stands behind its customers, its values, and our vision — for an equitable world where we transform critical work so all teams can delight their customers and build trust.<p>“the ultimate measure of a [leader] is not where [they] stand in the moments of comfort and convenience, but where [they] stand in times of challenge and controversy.”<p>I don&#x27;t think the challenges and controversies MLK was thinking of at the time had to due with cost-cutting measures by a corporate entity.<p>[1]: <a href="https:&#x2F;&#x2F;www.pagerduty.com&#x2F;blog&#x2F;improving-pagerdutys-operational-resilience-to-achieve-our-long-term-vision-and-goals&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.pagerduty.com&#x2F;blog&#x2F;improving-pagerdutys-operatio...</a>

With my VP Eng hat on, PagerDuty is a useful service<p>With my VP Operations hat on, I can&#x27;t justify the pricing<p>Wearing both hats at the same time, I built the solution my company needed inside a weekend and allocated funds elsewhere

&gt; Revenue Officer to Exit<p>Is that an exec taking responsibility? Respect, I guess.

More info: <a href="https:&#x2F;&#x2F;www.pagerduty.com&#x2F;blog&#x2F;improving-pagerdutys-operational-resilience-to-achieve-our-long-term-vision-and-goals&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.pagerduty.com&#x2F;blog&#x2F;improving-pagerdutys-operatio...</a>

Gotta love they decided to quote errr, Martin Luther King, for their layoffs notice.<p>Go big or go home eh?

Sept. 2022: <a href="https:&#x2F;&#x2F;archive.ph&#x2F;WsLD7" rel="nofollow">https:&#x2F;&#x2F;archive.ph&#x2F;WsLD7</a><p>&gt; PagerDuty&#x27;s Results Sparkle Amid Gloom in Enterprise Software<p>&gt; For its fiscal second quarter, ended July 31, PagerDuty (ticker: PD) reported revenue of $90.3 million, up 33.6% from a year ago. That is ahead of both the company’s guidance range of $87 million to $89 million, and the Wall Street consensus call of $88 million.<p>&gt; On an adjusted basis, the company lost 4 cents a share in the quarter, while management had forecast a loss of 8 to 9 cents a share. The consensus view on the Street was that the loss would be 8 cents. Under generally accepted accounting practices, the company lost 44 cents a share.<p>&gt; For the January 2023 fiscal year, the company now sees revenue of $365 million to $370 million, with a loss of 10 to 12 cents a share. It earlier forecast revenue of $364 million to $369 million, with a loss of 17 to 21 cents a share.

Like Dropbox I&#x27;ve always felt that PagerDuty was a feature that became a business – hats off to both companies for building a business while being underestimated

It&#x27;s kind of interesting to me that PagerDuty&#x27;s stock is down 7% right now. If I&#x27;m remembering right, when Google and Meta, and maybe some of the others, announced layoffs their stocks actually went <i>up</i>, didn&#x27;t it? Why the difference?

Is it just me who finds PD very complicated and not very intuitive to use?

List of employees (58): <a href="https:&#x2F;&#x2F;pastebin.com&#x2F;0kGZWjau" rel="nofollow">https:&#x2F;&#x2F;pastebin.com&#x2F;0kGZWjau</a>

I wasn’t a fan of their Oraclesque sales techniques. They have a lot of customers waiting for them to fail.

I never understood PagerDuty. Isn&#x27;t it just IFTTT with SMS and email at scale? What is their moat even?