One of my workflow within gmail is to use it as searchable history of conversations/receipts/confirmations emails.<p>While I was printing out all the confirmation for upcoming holiday, I needed to get the confirmation of car rental.<p>Searched in gmail search - no email confirmation returned, seemed strange as I remember that I check it in December. Checked credit card history - it was payed although payment details did not had rental company name nor reservation confirmation id.
- searched gmail mails around payment time - no match.
- searched browser history - found links to gmail url with confirmation id around December, gmail url does not opens the email but inbox.<p>With confirmation id, I went through one-by-one on rental company to finally get the voucher by confirmation id and email.<p>This is the second time where email was simply gone from gmail - is it me (I'm loosing the trust for myself) or more then gmail issue?
Yep, I've definitely had the same weirdness in the past. Messages completely gone or hidden. I've noticed that I also get the odd email from a stranger's account every so often. Which is really worrying.
If you somehow find how to contact Google Support, I'd pass along the url with the ID. Maybe you have a rogue SMTP client putting the message into an unlabeled folder. Or your account is cursed, I like some of my gmail accounts more than others. It's hard to say. Sorry about that though. I've looked into recording all of my HTTP/HTTPS (decrypted) packets because losing important documents like this drives me crazy.
It was there, but the classic <i>.</i> search did not find it - you found it as a response to the original booking. Hard to say if google is easing their cross-indexing?? or what?
I wonder if the paid gmail has that same problem, or does the fee cover the extra detail work?
I wonder if yahoo etc do the same? Or was this a one time flaw?