What I find notable whenever something like this is in the news, is that these user-hostile features don't just manifest through abiogenesis, or spontaneous generation.<p>User-hostile features are created by people.<p>Just once, I would like to see an AMA by someone who was directly involved in creating a user-hostile feature - whether it's locking down printers or any of the countless other examples that come up on a weekly basis. (Being careful to make a throwaway account and obfuscate any particulars, of course).<p>I would like to know, direct from the horse's mouth (and not from bike-shed bystanders), what goes on in the heads of the people who make these kinds of features.<p>Do you just treat it as a source of income, with it not meriting any real internal ethical debate? ("Who cares, these are printers, not chemical weapons")<p>Do you attempt to justify designing the features somehow? ("If people want to use HP printers, they should use HP cartridges")<p>Really, I just want to understand why other people engage in behaviors which are explicitly designed to inconvenience, if not outright harm, other people. I have my own theories of course, but I really want to hear it from the people involved.