Ford Edge SYNC Interface Sucks

Yes, the sync interface is universally derided. You can read all about the problems on various ford owners forums.<p>Apparently there is a software update which addresses some of the responsiveness issues. And another, more major software upgrade is coming later in the year.<p>But in this age of iPhone style responsiveness, this hardware/software is underwhelming.

I was talking to a friend about it and he was telling me that it is the "Best in the business at what it does." That is a scary thought.<p>To give more context, my grandparents asked me to help them "figure out" their new car. After a few minutes driving it, I told them I was in no position to offer them guidance.